We Want to Hear From You
At Sadler Health Center, we take your concerns seriously. If you are dissatisfied with the care or services you received, or you have a concern about an interaction with our staff, we encourage you to let us know. Your feedback helps us identify opportunities to improve the care and service we provide.
How to File a Complaint
You can share your concern with a Sadler Health Center staff member or ask for a Patient Complaint/Grievance Form at the front desk. If you need help completing the form, a staff member can assist you.
What Happens After I File a Complaint?
Once we receive your complaint, we will review your concerns, gather relevant information and work to address the issue. A member of our team will contact you to discuss the findings and any actions taken in response.
We strive to review and resolve complaints within five business days.
Will Filing a Complaint Affect My Care?
No. Sadler Health Center does not tolerate discrimination or retaliation against patients who express concerns or file complaints. We welcome your feedback and are committed to treating you with respect.
Thank you for helping us improve the care and services we provide to our community.